Privacy Policy

We respect your privacy and are committed to maintaining your confidence and trust. Accordingly we maintain the following privacy policy to protect personal information you provide online. Any information you give to us will be held with extreme care and will not be used in ways that you have not consented to.

The personal information we collect includes any information that you voluntarily submit to us. This could include your name, email address, company name, address, phone number, and other information about yourself or your business. If you choose to email us and provide personally identifiable information about yourself, we will not use the information for any purpose other than to respond to your inquiry. We do not sell, rent, loan, trade, or lease any personal information collected on our site. Our web site logs are not personally identifiable and we make no attempt to link them with the individuals that actually browse the site.

Our legal basis for processing your personal information begins when you submit personal information to us online. It becomes processed in our customer relationship software, which allows us to provide you with enhanced services. In addition, having your personal information allows us to share promotional and informational content with you in accordance to your communication preferences, send you information you request, and send information we think would be of interest to you.

West Coast Machinery Ltd. is the controller of this data, and you can email sales@worktruckwest.com a request to see your personal information that we have processed. You may also request to have your information updated, corrected, or removed. You may ask to see how we have used the information, and request to be removed from any of our communication subscriptions, or to be deleted entirely.

Your personal information is stored in our customer relationship management software, which is protected by an approved third-party. It is stored in a controlled, secured environment, protected from unauthorized access, use, or disclosure. This information is only approved to be used by West Coast Machinery Ltd.

Our website tracks information about visits to the site. For example, it compiles statistics that show the daily number of visitors to the site, the daily requests received for particular files on the website, and what countries those requests come from. These aggregated statistics are used internally to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

West Coast Machinery Ltd. collects information about how you interact with our website, which allows us to remember you. We use this information to improve and customize your browsing experience and for analytics and metrics about our visitors both on our website and on other media. When you visit the Work Truck West website, a cookie notification banner appears, allowing you to accept or refuse cookies on our website. Furthermore, you are free to accept or refuse cookies through your web browser. Controls vary from browser to browser, so please visit your browser’s help menu for more information.

West Coast Machinery Ltd. is a Canadian company. In some cases when our users are located outside of Canada, personal information may be transferred internationally to a West Coast Machinery Ltd. representative located in the user’s region. This privacy policy applies even if your personal information is transferred to other countries.

Your information will never be sold to a third party. You are also free to opt out of communications at any time through a link included in our emails, or by emailing sales@worktruckwest.com.

On our website, you may find links to third party web sites. Please note that we are not responsible for the privacy policies or content on third party sites. Therefore, it is recommended that you read the privacy policy of third party web sites for your information.

If you have any questions concerning this privacy policy, please don’t hesitate to contact us.